taalkeuze NederlandsEnglish

Language Skills for Secretaries

This programme is designed for secretaries who wish to improve their English language communication skills for business. It looks at similarities and differences when communicating with people in English in various ways; face-to-face, by phone, fax, email and letter. Information about the specific tasks performed by the participants are discussed and incorporated. Since each programme is tailor-made, some points are emphasised to a greater extent than others.
They may include taking the minutes, telephone skills and practical written exercises such as emails, letters and faxes.